Delivery and returns

Delivery

To the UK

Standard Royal Mail 1st class signed for delivery: £3.95 (approx. 1 - 5 working days, signature required upon receipt)

Royal Mail Tracked 24 for next day delivery: £5.50

To Europe and the rest of the world

Royal Mail International Standard delivery: £ 10.00 (approx 3 - 7 working days)

Royal Mail International Signed For delivery: £17.50 (approx. 3 -7 working days, signature required upon receipt)

Refunds and returns

In the unlikely event that you are not completely satisfied with your purchase and would like to return it, we offer a refund or exchange on most items provided they are returned in original sales condition We regret that postage costs cannot be refunded unless goods are being returned due to an error on our part. This applies to both outbound and return postage. Goods must be returned within 14 days of receipt of the order.

Histominoes is not responsible for the loss or damage during transit of returned items

For refunds please complete the return form, found at the bottom of the delivery note, and return the item in the original packaging, in perfect saleable condition for a full refund.  All returns must be accompanied by a completed return form, Please be sure to fill in all sections and include with the item when posting it to the returns address shown on the form. This will enable us to process your refund as quickly as possible.

Refunds will be made through original payment method.

If an item is received damaged or faulty, the customer must contact Histominoes within 48 hours of receipt either by email at jo.beattie@histominoes.com or by telephone on 07530440141. We will endeavour to rectify any problems with our products as soon as possible,

Our returns policy does not affect your statutory rights.